Thursday, September 27, 2012

A clear and concise statement of surgery prices

As you probably know, U.S. health care providers make it difficult or impossible for a patient who needs surgery to learn the price of the surgery in advance. (Article)

It is refreshing to see an exception: the Surgery Center of Oklahoma. Here are the Center’s prices and the exceptions to those prices, clearly and concisely stated.

Analysis:

This example proves that clear and concise writing is not an impossible goal, even in medicine. Even in the U.S. You may object that it is easier to write clearly and concisely about the Center’s pricing because the Center’s pricing model is simpler than the pricing model of most American health care providers. True, but that is exactly the point: all concise writing begins with clear thinking. U.S. medical pricing is difficult to describe clearly because U.S. medical pricing is a mess. U.S. medical pricing is a mess because nitwits have allowed it to become a mess.

The Takeaway: If at all possible and practical in your life, avoid writing for nitwits. The longer you are exposed to them, the more your writing skills will deteriorate.

See disclaimer.

1 comment:

  1. In England, the patient doesn't generally need to know the costs because of our state-funded healthcare system (the NHS). However, don't let that fool you into thinking the equivalent explanations of costs (for those that do need to know them) are any clearer...

    http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_133585.pdf
    and
    http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_133578.xls

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